Item Coversheet

AGENDA ITEM SUMMARY

ITEM SUMMARY:

Consider the approval of Task Order for the Configuration of customer notification process Phase I for customer email and text to Electric Cities of Georgia in the amount not to exceed $33,840.00 for the Water and Wastewater Department of the Public Works and Utilities Department. Brant Keller, Director of Public Works and Utilities, will address. 


SPECIAL CONSIDERATIONS OR CONCERNS:

This is the first phase of three to communicate with water customers who have high consumption usage on their meter. Phase two will develop a phone call to the customer, and phase three will include a mobile app to review real time the customer usage on a smart device.



STAFF RECOMMENDATION:

Staff recommends approval.

FINANCIAL IMPACT:

Budgeted FY2016-2017 Account 505-4450-52-1200 in the amount of $150,000.00 and the amount of this task order is $33,840.00.

ATTACHMENTS:
File NameDescription
ECG-PSD_Email_and_Text_Config.pdfConfigure Notification Water Bills Phase I
Submitted by:

 Meeting Date:

Brant D. Keller

9/13/2016

Reviewed by:

 
Kenny L. Smith